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Last Updated: November 26, 2025
These Terms of Service ("Terms") govern your access to and use of Oryeda, a cloud-based data analysis platform operated by Eli Shamis, trading as Oryeda ("Oryeda," "we," "us," or "our").
By creating an account, accessing, or using Oryeda, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use Oryeda.
If you are using Oryeda on behalf of an organization, you represent that you have authority to bind that organization to these Terms. In that case, "you" refers to both you individually and the organization.
You must be at least 18 years old to use Oryeda.
To use Oryeda, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the accuracy of your account information.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately at support@oryeda.com if you suspect unauthorized access to your account.
The Account Manager assumes full responsibility for the account, including ensuring appropriate use by any invited users, compliance with these Terms, and the accuracy of billing information.
Oryeda offers free and paid subscription plans. The features, limitations, and pricing of each plan are described on our website and may change from time to time.
Paid subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. Payment is processed securely by our payment provider, Cardcom Solutions Ltd. We do not store your full credit card information on our servers.
We may change subscription prices with at least 30 days' advance notice via email. Price changes take effect at the start of your next billing cycle. If you do not agree to a price change, you may cancel your subscription before the new price takes effect.
We offer a free plan with limited features. We reserve the right to modify or discontinue the free plan at any time with reasonable notice.
You may cancel your subscription at any time by contacting us at support@oryeda.com. Upon cancellation, your access will continue until the end of your current billing period, and you will not be charged again.
14-Day Money-Back Guarantee: If you are not satisfied with a paid subscription, you may request a full refund within 14 days of your initial purchase by contacting support@oryeda.com.
After 14 Days: Subscription fees are generally non-refundable, except where required by applicable law. We provide a free plan to help you evaluate the Services before purchasing.
Israeli Customers: Our refund policy complies with the Consumer Protection (Cancellation of Transaction) Regulations, 5771-2010, and the Consumer Protection Act, 5741-1981.
EU/UK Customers: You have the right to cancel within 14 days of purchase under applicable consumer protection laws.
Upon account deletion, we will delete or anonymize your User Data within 30 days in accordance with our Privacy Policy, except where we are required to retain certain data for longer periods under applicable law or where we have legitimate business reasons to do so (such as maintaining billing records, security logs, or backup copies). When we retain data, we limit it to what is necessary and apply appropriate safeguards.
You agree to use Oryeda only for lawful purposes. You shall NOT:
We reserve the right to suspend or terminate your access immediately if we reasonably believe you have violated these acceptable use terms.
You retain all ownership rights to your User Data. Oryeda does not claim ownership of any data you upload.
By uploading User Data, you grant Oryeda a limited, non-exclusive, worldwide license to process, store, and transmit your User Data solely to provide the Services to you. This license terminates when you delete your User Data or account.
Your data is stored on secure cloud infrastructure. We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission or storage is 100% secure.
⚠️ Important
You are responsible for ensuring you have the legal right to upload and process the data you provide. Do not upload data that you do not have permission to use, or data that would violate any applicable laws or third-party rights.
We recommend maintaining independent backups of your important data. While we implement backup procedures, Oryeda is not a dedicated backup service.
Where applicable data protection laws (such as the GDPR or UK GDPR) treat you as a "data controller" in relation to your User Data, Oryeda acts as a "data processor" when we host, store, and process that User Data on your behalf.
We will process your User Data only on your documented instructions (including as set out in these Terms, our Privacy Policy, and your configuration of the Services), implement appropriate technical and organizational measures to protect it, and use sub-processors only as described in our Privacy Policy.
In addition, we may act as an independent data controller for limited processing necessary to operate and secure the Services, comply with legal obligations, or develop and improve the Services using aggregated or de-identified data, as described in our Privacy Policy.
For details on how we handle your data, including AI processing and third-party providers, please see our Privacy Policy.
Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms.
Depending on your location, you may have rights regarding your personal data, including:
To exercise these rights, contact us at support@oryeda.com.
In the event of a data breach that affects your personal data, we will notify you and relevant authorities as required by applicable law.
Critical Disclaimer
Oryeda incorporates artificial intelligence (AI) to assist with data analysis. AI-generated outputs are assistive tools only and should never be treated as authoritative, complete, or error-free.
You acknowledge that any reliance on AI-generated information is at your own risk. Oryeda is not liable for any decisions, actions, or consequences arising from your use of AI features.
Oryeda may offer integrations with third-party services (e.g., Shopify, Google Sheets). When you enable such integrations:
We facilitate these integrations for your convenience but make no warranties regarding third-party services. Our responsibility for third-party services is limited to the maximum extent permitted by applicable law and is in any event subject to the limitations of liability set out in Section 14.
The Services, including all software, designs, text, graphics, logos, and other content (excluding User Data), are owned by Oryeda or its licensors and are protected by intellectual property laws.
You may NOT:
If you provide feedback, suggestions, or ideas about the Services, you grant Oryeda a perpetual, irrevocable, royalty-free license to use and incorporate such feedback without obligation to you.
We strive to maintain high availability but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify you of planned maintenance in advance.
We may modify, update, or discontinue features of the Services. We will provide reasonable notice of material changes that significantly affect your use of the Services.
Important — Please Read Carefully
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE".
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO WARRANTIES THAT:
We strive to provide reliable services, but cannot guarantee perfection. You should verify important information and maintain backups of critical data.
If you are a consumer, you may have statutory rights under applicable consumer protection laws that cannot be excluded by these Terms. Nothing in this section affects those mandatory rights.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND SUBJECT TO ANY NON-EXCLUDABLE RIGHTS YOU MAY HAVE UNDER SUCH LAW, THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION 14 APPLY TO ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, SUBJECT TO SECTION 14.3 BELOW.
Limitation of Liability
14.1 Exclusion of Certain Damages: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORYEDA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:
14.2 Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORYEDA'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS YOU PAID TO ORYEDA IN THE 12 MONTHS PRECEDING THE CLAIM.
14.3 Exceptions: Nothing in these Terms excludes or limits liability for:
If you are a consumer, you may have additional rights under applicable consumer protection laws that cannot be limited by these Terms.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Oryeda and its owner from any third-party claims arising from:
This indemnification does not apply to claims arising from our negligence or breach of these Terms.
You may terminate your account at any time by contacting support@oryeda.com.
We may suspend or terminate your access to the Services immediately, without prior notice, if:
Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive (including Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will survive termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions, except where mandatory consumer protection laws of your jurisdiction apply.
Subject to mandatory consumer protection laws, disputes arising from these Terms may be brought in the courts located in Israel. If you are a consumer, you may also bring claims in the courts of your country of residence as permitted by applicable law.
Before filing any legal claim, we encourage you to contact us at support@oryeda.com to attempt to resolve the dispute informally. We will make good faith efforts to resolve disputes within 30 days.
To the maximum extent permitted by applicable law, you and Oryeda agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
We may update these Terms from time to time. When we make material changes, we will:
Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services and cancel your account.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Oryeda regarding the Services and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
These Terms do not create any third-party beneficiary rights.
For questions about these Terms or the Services:
Email: support@oryeda.com
Business Name: Oryeda
Owner: Eli Shamis (Sole Proprietor, Israel)
Address: Vered 12, Beersheva, Israel